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Asteroid

Re: Gear S3 Classic: Sudden Battery Drain

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Stock apps after a reset, didn't update apps, dynamic workout detection disabled. This is after the supposed battery replacement under warranty by the way.

 

Still roughly a 10% percent drain per hour or so. I am about to give up if samsung can't update this software somehow. Has anybody else experienced massive internal storage usage? After a reset it's sitting at 2.4 gb used and it slowly climbs, before the last update storage sat around 1.4gb used. 

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Constellation

Re: Gear S3 Classic: Sudden Battery Drain

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I'm having the same problem. Disconnecting my watch from my phone actually stops the battery to drain. Maybe it has something to do with the Gear S Plugin or the Galaxy Watch app. Samsung should investigate this softwares because it might be the reason foe the battery drains.

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Constellation

Re: Gear S3 Classic: Sudden Battery Drain

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Hi all,

Just spoke today with samsung support team about my s3 watch battery issue and they advice me to wait because it is software problem and soon we will get update with fix. Not sure what to do because my warranty finish on December this year... I have paid 300 £ for watch isn't working. Very disappointing with samsung brand...

 

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Constellation

Re: Gear S3 Classic: Sudden Battery Drain

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I have the same issue. I put the watch on stand by and go to sleep (8 hours roughly). During these 8 hours of stand by time it drops 25 to 30% from fully charged battery.

 

Any fixes?

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Astronaut

Re: Gear S3 Classic: Sudden Battery Drain

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Hi, 

 

My gear S3 was losing 30% per hour! Just before this crazy drain, I was just about getting through the day. This was with Wi-Fi  turned off, brightness at 4, no NFC. Plus other savings.

This was the final straw. I had tried everything. Reset, hard reset, reloading gear app onto phone...nothing worked.

 

I sent the watch off. 

 

Today it's the first time I am wearing it.  In 4 hours battery has gone from 100% to 99%.

 

Samsung changed the motherboard and a new battery.

 

The battery I had to pay for. £45.

Board under warranty.

 

Seems to be fixed whatever the bloody issue was. My watch is 18mnth old.

 

 

 

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Constellation

Re: Gear S3 Classic: Sudden Battery Drain

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 So here are a few things I discovered today. My watch works as normal after a full factory reset and disabling of all s-health stuff. It lasts for a about two days before I need a charge. Then immediately after the first charge, the battery drain starts. I noticed after 38 mins of being on, the phone dropped to 88% and the notifications used 29% of the battery. Interesting thing is I had ZERO notifications in those 38 minutes. Support said it was a software issue and would be fixed in a few weeks, yet they wanted to replace the phone, which makes zero sense if it were a software issue why would replacing the hardware help at all? This is extremely aggravating.

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Constellation

Re: Gear S3 Classic: Sudden Battery Drain

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I've experienced battery drain of about 15% per hour since the last update. The watch has been reset multiple times with no additional apps installed. The Gear S plugin apk from Sammobile has been installed on my galaxy S8, as well as Samsung health being removed and reinstalled. None of these things made any difference.

However, when using the Samsung S-View Flip Cover on my phone, battery life seems to have returned to pre-update range. After almost 2 hours of usage, the watch is still reporting 100%.

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Constellation

Re: Gear S3 Classic: Sudden Battery Drain

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I am having the exact same issue with the battery draining at the speed of light. Normally, by the end of the day, I'm still at 70% plus, but now it's draining so fast that it went from 100% to 72% in less than an hour. It started happening just yesterday and it's super frustrating. I've tried hard resets, application deletions and everything, but still -- it's draining like crazy -- it's unbelievable.

 

I'm showing that I have the lastest version installed, but that doesn't seem to mean a thing at this point. 

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Constellation

Re: Gear S3 Classic: Sudden Battery Drain

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So I have had my watch on for the last 5 hours and lost only 5%. The difference? I let the watch stay on the charger all night even after it said it was full. There definitely seems to be in issue with the charger or the software where the phone thinks it's fully charged even when it's not. That would explain the fast drain if the battery was physically charged halfway but the wathw reports 100%.

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Astronaut

Re: Gear S3 Classic: Sudden Battery Drain

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I just got this watch two weeks agon and suddenly it will not hold a charge for more than 4-5 hours. I need serious help or it will be returned. Also, how long should the battery last if the watch face is always on?

 

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