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userNGT55OgDpi
Asteroid

Gear S3 Frontier and iPhone: missing notifications

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I have a Gear S3 Frontier paired with an iPhone 7 running iOS 11.2.5.

 

Unfortunately, not all notifications seem to find their way to the watch. Some of them do (for instance calendar notifications, or notification from my local commutter app), others don't (for instance Whatsapp or texts).

 

I cannot see any configuration difference on the phone between the applications which work and those which don't: their notification settings seem to be the same. 

 

Needless to say that I don't have blocked any application on the watch. 

 

Any hint ? What are the notification setting needed on the iPhone to make sure a notification is forwarded on the watch ? 

 

Thanks for your help. 

 

PS: This new message form doesn't take "Gear S3" as a label ... 

1 SOLUTION

Accepted Solutions
userNGT55OgDpi
Asteroid

Re: Gear S3 Frontier and iPhone: missing notifications

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I finally found the solution. To receive notifications, the "Show in History" setting needs to be "On" in "Settings"/"Notifications"/App Name on the Phone.

 

As a side note, the watch doesn't honor the "Show Preview" settings : previews are always displayed on the watch.

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17 REPLIES 17
Red Giant

Re: Gear S3 Frontier and iPhone: missing notifications

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from the gear manager, did you turn all on the notification?

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userNGT55OgDpi
Asteroid

Re: Gear S3 Frontier and iPhone: missing notifications

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Yes, I did. 

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userNGT55OgDpi
Asteroid

Re: Gear S3 Frontier and iPhone: missing notifications

JUMP TO SOLUTION

I finally found the solution. To receive notifications, the "Show in History" setting needs to be "On" in "Settings"/"Notifications"/App Name on the Phone.

 

As a side note, the watch doesn't honor the "Show Preview" settings : previews are always displayed on the watch.

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userswdK02YCXO
Constellation

Re: Gear S3 Frontier and iPhone: missing notifications

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Hi, i just got this smartwatch and a day after i bought the notifications are not showing, i have to turn off BT and turn it back on in order to get the messages on the watch. after that, it just doesnt show anymore again. its super frustrating. i have all notifications showing on the phone app so i just dont understand whats going on. any help?

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Samsung Moderator
Samsung Moderator

Re: Gear S3 Frontier and iPhone: missing notifications

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Is your unit up to date?

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userFfoK1LaGTa
Constellation

Re: Gear S3 Frontier and iPhone: missing notifications

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Got it last night. All notifications are showing up except messaging. I tried all above steps and everything is up to date. Any ideas?

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usermDzvrsalmM
Constellation

Re: Gear S3 Frontier and iPhone: missing notifications

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in the same boat. Got Gear 3 last night, paired with Iphone 5, running on iOS 11. All notifications are there, but texts are not coming through.  If that cant be done, this watch is useless to me

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usermQgzt1N1XF
Constellation

Re: Gear S3 Frontier and iPhone: missing notifications

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Even I am facing the same on my android(oneplus5)

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user1F669FvQzo
Constellation

Re: Gear S3 Frontier and iPhone: missing notifications

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I think I posted this in the wrong thread before, so I’m posting it here.

 

I have found /A/ solution for the iOS NOTIFICATION issue only. This may not work for everyone but it worked for me: 

 

Go into Settings>Notifications>Messages and ensure everything is set to the following (because I’m not sure which change made it work):

Allow notifications: on

Alerts: Notification center

Banner style: Temporary

Sounds: *your sound*

Badges: On

Show previews: When unlocked 

Notification grouping: By app

 

i think the last one is the most important. 

 
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