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02-21-2018 07:44 AM in
Gear and Gear FitAfter the 3.0 update, in the morning I've noticed by watch is not fully charged. I typically place the watch on the cradle when I get home around 5pm so it sits on the cradle for about 12 hours. Before the update, it was always at 100% when I took it off the cradle. Since then, it is either charging to full, stops trickle charging, and slowly drains, which I believe the the most likely, OR it's not charging to full.
Anyone else having this issue?
Solved! Go to Solution.
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07-13-2018 11:27 AM in
Gear and Gear FitYes I did. My battery was at 4% again this morning. It wasn't like this before the update.
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07-13-2018 12:32 PM in
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07-13-2018 06:13 PM in
Gear and Gear FitI have the same issue. My gear s3 charges to 84% overnight green light on then I put it back on the charger to get it up to 100% but by the end of the day it's back to 20-30% sometimes it will go into power saving mode. Before the charge would last 2-4 days depending on my activity. I am using the same cradle and USB cable that came with it and never had any problems before

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07-13-2018 06:27 PM in
Gear and Gear Fit@user0hhYfTLHUw; Were you able to give the troubleshooting steps provided in the thread a try?
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07-17-2018 07:44 PM in
Gear and Gear FitI tried the troubleshooting tips, but they did not work, I still have the same problem, not fully charging even after being on the charger overnight, also the gear s3 gets very hot now while charging

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07-17-2018 07:50 PM in
Gear and Gear FitCan I get your full model number and software version?
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07-22-2018 10:12 PM in
Gear and Gear FitI've got the same problem after upgrading to tizen 3.0.0.2 on my two month old gear s3 frontier. It gets really hot, and the crade glows green, but when i take it of its only 87-97%
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07-17-2018 06:22 AM in
Gear and Gear FitI have also noticed that my Gear S3 will not fully charge. Light stays red and will not charge past 80%. This was all after the previous upgrade. I am using original charging dock, USB cable and power cord.
Model - SM-R765A
Software Version - R765AUCU2CRC4

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06-11-2018 02:49 PM in
Gear and Gear FitIf the troubleshooting steps mentioned above does not help, then I would recommend having a service technician take a look into this.

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06-12-2018 06:07 AM in
Gear and Gear FitThank you. Please keep us updated.
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