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Original topic:

Gear S3 Frontier keeps shutting off

(Topic created: 03-16-2021 08:12 AM)
userqxFjOkunq7
Astronaut
Options
Gear and Gear Fit

My Gear S3 Frontier watch is charged 100% but won't stay on and keeps disconnecting randomly. I have to keep it back in the cradle/charger to reboot, won't power on otherwise! I have tried resetting the watch and is on the latest software release as well. 

1 Solution


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Solution
SamsungRei
Samsung Moderator
Samsung Moderator
Options
Gear and Gear Fit

I understand how frustrating this is. The watch will need to be serviced. For service options, you will need to call 1-800-786-7864. I apologize for the inconvenience. 



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2 Replies
dhruvindpatel
Constellation
Options
Gear and Gear Fit
I'm also facing same issue on my gear s3 frontier. Have you found any solution yet?
Solution
SamsungRei
Samsung Moderator
Samsung Moderator
Options
Gear and Gear Fit

I understand how frustrating this is. The watch will need to be serviced. For service options, you will need to call 1-800-786-7864. I apologize for the inconvenience. 



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context