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Asteroid

Gear S3 Frontier no longer live tracks workouts

Back when Samsung rolled out the One UI update my Gear S3 Frontier stopped keeping track of my workout minutes. That's not to say that it doesn't automatically detect workouts - which it does. When I scroll to the workout app, it says I've worked out for 0 minutes, but when I "View Log" all my workouts are there. Screenshots show what I'm taking about. Prior to the One UI update, this wasn't an issue and I've already sent Feedback through this Samsung Members app twice already in the past two months with no news from Samsung. Any suggestions? Watch has all the latest software updates as of the date of this post.

5 REPLIES 5
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Constellation

Re: Gear S3 Frontier no longer live tracks workouts

I'm having the same problem. It's baffling and very frustrating. Samsung needs to look into this immediately.

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Asteroid

Re: Gear S3 Frontier no longer live tracks workouts

Same problems listed in this post. Please fix. My wife says her Apple watch doesn't have these problems. When I look at the tracking info for exercise,  it's tracking it but above the workouts it says no data.

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Asteroid

Re: Gear S3 Frontier no longer live tracks workouts

It's been some time since these were posted. I had hoped we'd hear back on this. Is anyone listening to our requests to fix this software issue?

 

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Constellation

Re: Gear S3 Frontier no longer live tracks workouts

Still doesn't work for me. Gear S3 disappointed me. Won't advice Samsung smart watch.

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Constellation

Re: Gear S3 Frontier no longer live tracks workouts

I don't know if I'm the only one but once my pair of gear icon x got connected, my watch stopped tracking workout. Still trying to find the solutions but this is the second time it happens. I don´t like my earbuds to track my workout but there's no way to tell S health to stop doing it. I like my watch when it was tracking it. hope this helps someone to find the solution to this problem.

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