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Gear S3 frontier sensors not working

(Topic created: 03-22-2021 10:24 AM)
users8vQeG7vTt
Constellation
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Gear and Gear Fit

Hello, 

I have a Samsung Gear S3 frontier and after a software update the sensors stopped working. I am not sure whether it's a hardware or software issue. I have performed reboot and factory reset, still it doesn't work. Any one Please help me on this. 

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SamsungAdam
Samsung Moderator
Samsung Moderator
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Gear and Gear Fit

Does the green sensor light on the back of your Gear S3 frontier watch blink?


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users8vQeG7vTt
Constellation
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Gear and Gear Fit

The green light doesn't blink. 

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Solution
SamsungAdam
Samsung Moderator
Samsung Moderator
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Gear and Gear Fit

Thank you for that information. I would recommend a service repair. Can I please have the following information in a private message: http://bit.ly/2JH2rq2

 

Full Name:
Street address:
Email Address:
Best Contact Number:
Alternate Telephone Number: (If Available)
Model Code:
Serial/IMEI Number:
 


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loveyemen
Constellation
Options
Gear and Gear Fit

Check the options and try to see what works best for you


@users8vQeG7vTt wrote:

Hello, 

I have a Samsung Gear S3 frontier and after a software update the sensors stopped working. I am not sure whether it's a hardware or software issue. I have performed reboot and factory reset, still it doesn't work. Any one Please help me on this. 


 

user1ecHhL4AlN
Constellation
Options
Gear and Gear Fit

I have exactly the same issue after upgrading to tizen 4.0.0. 7

Is there a fix for this? 

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SamsungRyder
Samsung Moderator
Samsung Moderator
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Gear and Gear Fit

An Accepted Solution has been marked, and provided for this thread. The thread will now be locked for further replies. in hopes to keep the integrity of the thread from steering in a non-technical manner. We understand the solution marked may not be a solution for everyone, If you have a separate concern or question, feel free to Private message a moderator or post a new thread with additional details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed in order to keep our community organized and make it easier for our users to find needed content. Remember that if you do make a new post, please include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring. Thank you for being part of the community!

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