Gear S3 frontier sensors not working

[users8vQeG7vTt]

Hello, 

I have a Samsung Gear S3 frontier and after a software update the sensors stopped working. I am not sure whether it's a hardware or software issue. I have performed reboot and factory reset, still it doesn't work. Any one Please help me on this. 

[SamsungAdam]

Does the green sensor light on the back of your Gear S3 frontier watch blink?

[users8vQeG7vTt]

The green light doesn't blink. 

[SamsungAdam · Accepted solution]

Hello, We know how disappointing it is when the sensors are not working on the watch. We recommend taking a look at the newest Samsung Watches available, as the Gear S3 has reached the end of support. https://www.samsung.com/us/watches/ 

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[loveyemen]

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@users8vQeG7vTt wrote:

Hello, 

I have a Samsung Gear S3 frontier and after a software update the sensors stopped working. I am not sure whether it's a hardware or software issue. I have performed reboot and factory reset, still it doesn't work. Any one Please help me on this. 

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[user1ecHhL4AlN]

I have exactly the same issue after upgrading to tizen 4.0.0. 7

Is there a fix for this? 

[SamsungRyder]

An Accepted Solution has been marked, and provided for this thread. The thread will now be locked for further replies. in hopes to keep the integrity of the thread from steering in a non-technical manner. We understand the solution marked may not be a solution for everyone, If you have a separate concern or question, feel free to Private message a moderator or post a new thread with additional details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed in order to keep our community organized and make it easier for our users to find needed content. Remember that if you do make a new post, please include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring. Thank you for being part of the community!