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Constellation

Gear S3 frontier shuts off when charging

After latest software update watch will shuttoff while charging.. After shutting off charging stops and charger starts flashing red.. Will not charge watch until taken off and put back on charger (watch still off). If you turn the watch back on while charging will stay on for a little bit but eventually shut off.. 

Tizen version: 4.0.0.4

Software version: R760XXU2ESF2

2 REPLIES 2
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Asteroid

Re: Gear S3 frontier shuts off when charging

I have been having this some issue for a few months and now it won't charge at all and will immediatley shut off after you turn it on. I have had the watch since it first came out. Any help/suggestions would be greatly apreciated. I am considering buying a replacement battery from Amazon to see if that will fix the issue.

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Samsung Moderator
Samsung Moderator

Re: Gear S3 frontier shuts off when charging

Hey, Give this link here a shot giving additional troubleshooting steps: http://www.samsung.com/us/support/troubleshooting/TSG01003233/

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