I have a Gears s3 Frontier and it does consistencly track my floor count. I have a two story house and some time it will count one floor when I go up stairs and some times it does not. I seem to be a 35% changes it will count the floor. How can I get the watch to actualrerly count floors.
I'll second this, Gear S3 Frontier. It's not counting stairs at all correctly. The interesting thing is that the altimiter is showing the change in elevation. From the groud floor to the upper storey in my house the altimiter will show an elevation change of 10ft. However it takes quite a while for the elevation to 'settle' so I think the issue is that the altimiter is too slow to react to elevation changes so it doesn't register floors climbed.
Same here. Just contacted support and they had me do a reset, still not accurate. Mine seems to count about half the time, maybe a bit more at home. Funny thing is at the office it seems to be on target. As a side note, I was not impressed by the support tech.
Mine is pretty accurate at work, but it's 12 feet between floors. At home it never counts floors, that's because it's just under 9 feet. The S3 needs 10 feet of elevation to count as a floor.
The normal wall height of a home is 8 feet. The second floor joists are usually 10 to 12 inches. The S3 will rarely see you as climbing and complete floor since you come up about a foot short every time
I too have struggled the last 6 months with my S3 Classic not counting strips. I look for updates ever day. I power cycle the watch every night, and my S7 Edge every night. My S3 Classic registers about 10% of the stairs compared to my Fitbit, which is generally accurate. This thread has been going on for almost a few years now, so hopefully the watch or Health app will get an update to fix it soon. Thanks.
This thread has been on here sense February of 2017 and still no answer? I wonder why over a year and not fixed? Can anyone tell us when this might be fixed or if it is even a concern to Samsung?