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userBv3b2Cy9Hb
Constellation

Gear S3 not working with Samsung Pay

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Hi i got my samsung frontier from India last year. I am a regular user for samsung paya and want to start using my watch for payments. I cannot find samsung pay on my galaxy watch app via my phone. How do i perform samsung pay setup for an Frontier brought in India. Is it even possible?

 

Thanks

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Samsung Moderator
Samsung Moderator

Re: Gear S3 not working with Samsung Pay

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I recommend reaching out to our Samsung Pay team at 1-844-726-7297. They can further assist you with the concerns you experiencing.

View solution in original post

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6 REPLIES 6
Samsung Moderator
Samsung Moderator

Re: Gear S3 not working with Samsung Pay

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Thank you for stopping by the US support page! We only support US models here, so to receive assistance with your device, please visit: http://www.samsung.com/visitcountry  Thanks! 

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userQShCiRF7Ro
Constellation

Re: Gear S3 not working with Samsung Pay

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Hello

I'm in Oregon and recently purchased a Gear S3 Frontier to replace my S2 classic which died.

My Samsung Galaxy S8+ (fully updated) has installed:

Galaxy Wearable 2.2.23.19021251

and

Gear Plugin 2.2.03.19010761

 

Watch info:

Model SM-R760

Tizen 4.0.0.2

Software R760XXU2DSA1

 

I see no option for Samsung Pay in the Gear Wearable app.  I use Samsung Pay on my phone all the time, however.  I tried uninstalling Wearable and reinstalling it, resetting the watch, but not showing up in the app.

 

Pay isn't supported on the watch at this time??

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Samsung Moderator
Samsung Moderator

Re: Gear S3 not working with Samsung Pay

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Can I please have the full model number, software version, and service provider for your watch?


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userQShCiRF7Ro
Constellation

Re: Gear S3 not working with Samsung Pay

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I don't know where I would find any other display of the model number, I copied it from my About Watch menu., and it's also printed on the back of the watch body.  Software version(s) taken from the About Watch menu.

 

This is a Bluetooth only watch, not LTE, so no service provider.   (my phone is on Verizon, btw)

 

The only other number I have is the serial number:  <Hidden>

 

Let me know if there's somewhere else I should look for more complete numbers.

 

 

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Samsung Moderator
Samsung Moderator

Re: Gear S3 not working with Samsung Pay

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I recommend reaching out to our Samsung Pay team at 1-844-726-7297. They can further assist you with the concerns you experiencing.

View solution in original post

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chimpeenuts
Constellation

Re: Gear S3 not working with Samsung Pay

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Did you ever get this resolved?

 

I have a brand new US-version S3 Gear and cannot get it to show Samsung Pay paired with multiple phones, including a Samsung S7. I've tried everything.

 

Thanks,
Nate

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