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‎03-20-2019 04:45 PM in
Gear and Gear FitIs anyone encountering any issues where their Gear S3 is suddenly shutting down?
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‎04-09-2019 03:39 PM in
Gear and Gear FitIf your Gear S3 is shutting down randomly and the battery drain is abnormally fast, then I recommend you to replace the battery. Buy the battery from Amazon and an iFixit Kit. After I replaced mine, the random shut down and battery drain is gone!
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‎03-20-2019 04:51 PM in
Gear and Gear FitHello there, have you tried resetting the device?
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‎03-20-2019 05:58 PM in
Gear and Gear FitYes. I restarted the device, factory reset it, and even tried my best to completely drain the battery to 0 percent. It still randomly shuts down.

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‎03-21-2019 10:14 AM in
Gear and Gear FitWhat is the current software version?
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‎03-23-2019 09:27 PM in
Gear and Gear FitVersion 4.0.0.2
After factory resetting the watch 2 more times, it started to work properly again....not sure what is happening with the watch....
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‎03-28-2019 04:13 PM in
Gear and Gear Fit1 week later and once again it shuts down again. I can only get it to turn on if it is on the charging dock. Wasted $325 on a useless watch......
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‎03-28-2019 04:31 PM in
Gear and Gear FitHello, at this point I would recommend a service repair on the watch. If you wouldn't mind sending me a private message here with your full model code and IMEI/Serial number I would be more than happy to get that set up for you.
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‎08-23-2019 05:38 PM in
Gear and Gear FitI have exactly the same issue. It is frustrating because it will power on the charger, then the battery says at least 50% left. It does this when I start new apps... Samsung Health, Samsung Pay, and now that I think about it...it only happens when I open a Samsung app. Please fix asap!
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‎01-10-2021 01:00 PM in
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‎04-09-2019 03:39 PM in
Gear and Gear FitIf your Gear S3 is shutting down randomly and the battery drain is abnormally fast, then I recommend you to replace the battery. Buy the battery from Amazon and an iFixit Kit. After I replaced mine, the random shut down and battery drain is gone!
