Original topic:

Gear S3 sensors dead after Software update

(Topic created on: 3/2/21 6:21 PM)
userDCeNm9d65R
Asteroid
Options
Gear and Gear Fit

Hi there. I've had a perfectly working Galaxy Gear S3 watch but on updating with Tizen 4.0 ALL sensors have died (Heart rate/Barometer/ Gyro.... all of it). I've scoured these pages to find a solution. Soft resets, hard resets, left phone off for days etc etc. This watch was expensive. I own so many Samsung products and the fact that no concession has been made,  even though this was clearly a result of an update, is jarring. 

 

Surely a directive should be sent that these watches will be repaired whether or not they're under warranty. The silence is deafening. I want to believe Samsung is better than this. Please give me a reason to. 

1 Reply
userkmXOHZxuQ7
Astronaut
Options
Gear and Gear Fit

I have the same Problem face after Updating software.