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Constellation

Re: Gear S3 sensors not working after Tizen 3.0.0.2 update.

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My samsung watchdont detect any step and hr monitor stopped working!

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Constellation

Re: Gear S3 sensors not working after Tizen 3.0.0.2 update.

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I have a Gear S3 and it's worked off and on for some time now. It took me a while but I realized my pedometer and HRM haven't worked at all since the last update. I did the advic steps, restarted the device, and both apps still don't work. I'd love to get these features working again. 

 

I have model SM-R765T

Running Tizen 4.0.02

Software R765TUVU3DRL6

Knox 2.3.0

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Constellation

Re: Gear S3 sensors not working after Tizen 3.0.0.2 update.

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Hi. I'd like to know if there has been a solution to this problem? My Gear S3's sensor stopped working after the automatic watch update. I felt bad because it is a gift from my cousin and I only get to utilize this for less than a week before the watch update. I hppe I could get some help, this is frustrating. 

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Constellation

Re: Gear S3 sensors not working after Tizen 3.0.0.2 update.

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The update never came

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Constellation

Re: Gear S3 sensors not working after Tizen 3.0.0.2 update.

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It's Tizen 4.0.0.2 on my watch and nothing happend


@SamsungMod23 wrote:

The pedometer and heart rate sensor may not work properly on some watches with a specific software version. The issue will be resolved by a software update. For a temporary solution, reboot the watch when the problem is detected, and then disable the Elliptical trainer and Rowing machine setting. (The menu options may vary by the watch.)

 

Note: Use the paired phone to check for software updates via the Galaxy Wearable app for the watch.

 

From the Apps screen, touch Samsung Health.
Rotate the bezel to and touch Settings.
Touch Workout detection.
Touch the switch to turn Off the Elliptical trainer and Rowing machine. (The icon will turn gray when the function is turned off.)


 

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Constellation

Re: Gear S3 sensors not working after Tizen 3.0.0.2 update.

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Great, me too now. Dear Samsung, please fix asap.

 

I will not buy new watch if this is not resolved, I'd rather switch, than to be subjected to this instability. This is really not cool.

 

Samsung, please fix.

 

 

 

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Constellation

Re: Gear S3 sensors not working after Tizen 3.0.0.2 update.

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After doing this what will happen?

I did what you say but seems like nothing changed

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