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user3XpJBT4kko
Constellation

Gear S3 sensors not working

Any body can help me, my gear s3 frontier after the last update Tizen 4.0.04, stopped working the heart rate meter, wake up gesture, sensor alti and baro, basically the sensors are not working, how to solve?

2 REPLIES 2
Samsung Moderator
Samsung Moderator

Re: Gear S3 sensors not working

Hi there, could you provide me with your full model code?

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FormerGearFan
Cosmic Ray

Re: Gear S3 sensors not working

A lot of us are experiencing sensor issues after the latest round of updates. So far it appears Samsung is having customers send in their gear for "repairs". One user here on the forum has reportedly sent theirs in, and the sensors quit again after taking the update again. Samsung does not appear to be addressing the root cause yet.

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