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userGZCu8VOy7u
Constellation

Gear S3 turns off when off charger

Since my Gear S3 updated when I take it off the charger it will turn off. Did resets and stuff but same thing. Spoke with support and said a update will be coming out within' ~2 months, latest is Oct? Is this true? Can I get it serviced for free? it's a warranty refurb.

1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: Gear S3 turns off when off charger

I'll be happy to look into what options are available. Please send a private message with the full model code and serial number of the watch. I would not be able to confirm any future updates, as I have been advised of this. http://bit.ly/2XERsky

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