cancel
Showing results for 
Search instead for 
Did you mean: 
Constellation

Gear S3 turns on in cradle, but immediately turns off when removed

Hi. Have a Gear S3 Frontier that will charge and I can turn it on and reset it in the cradle, but it wont turn on out of the cradle or turns off immediately when I remove it from the cradle. Help please. 

 

BTW, I've tried the hard reset and that works when the watch is in the cradle. Still turns off immediately after removed from cradle and won't turn on. 

2 REPLIES 2
Highlighted
Samsung Moderator
Samsung Moderator

Re: Gear S3 turns on in cradle, but immediately turns off when removed

Thank you for reaching out. I would recommend a service repair. I would be happy to look into what options we have available. Can I please have your full model number and serial number/IMEI in a private message: http://bit.ly/2JH2rq2


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...
Highlighted
Constellation

Re: Gear S3 turns on in cradle, but immediately turns off when removed

Mine dont even let me go to the factory reset or any thing

Reply
Loading...