My gearfit 2 pro is overheating. It charges fine to 100%, then when I wear it it gets extremely hot and the battery drains super fast. I tried updating everything via the gear app but no success.
Any suggestion on what to do next?
thanks in advance
Thank you for reaching out. I would recommend a service repair. Can I please have your full model number and serial number/IMEI in a private message: http://bit.ly/2JH2rq2
No worries. Private messages have to be sent through the web browser and not through the Members app. You are welcome to find a local repair center for the watch. This link will give you options for walk-in and mail-in: https://www.samsung.com/us/support/service/