I bough gear fit 2 pro from Samsung Shop Thailand since November. It's work properly until yesterday. While I running with gear fit, GPS not work so I reset gear. After reset It can not track step and HR but GPS still working. It has one more problem that it can't use motion to wake screen.
Software Version: R365XXU2BQJ4
Solved! Go to Solution.
Hi, I had the same problem, but the solution is very simple.
Just turn on the GPS for a while or start the "walk" training with the GPS enabled (only a few steps), then turn off the GPS (training and GPS off to save the battery).
After that everything started to work correctly. Cheers!.
I also have this problem since yesterday (6 March 2018). My Gear Fit 2 Pro just stopped tracking my steps and heart rate. Today, in exercise class, the Auto HR monitor kicked back in for a while and then stopped again, but only a fraction of the steps are being recorded.
I also am having this problem. Yesterday, my Gear Fit 2 Pro just stopped tracking heart rate automatically, and only records a few steps occasionally.
My Gear Fit 2 Pro also have same problem.
HR can not measure, wake up gesture can not work and counting step too.
I had restart my gear but still don't work properly.