05-12-2018 05:12 AM
I guess i wasted $150 of my own money to buy this piece of samsung. I didn't update it to the latest version of the health apps and it doesn't really work still. For Up Cooked Klap
07-04-2018 06:44 AM
I have the same problelm, no tracking steps floors and heart rate.
07-04-2018 12:40 PM
Have you tried clearing your cache partition?
12-17-2018 07:40 PM
omg, mine has the same problemas and i don't know what to do!
09-26-2018 09:09 AM
My Gear 2 stopped counting steps and measuring heart rate. I have cleaned it up and reset it but it still doesn't work. What shall I do?
09-26-2018 11:00 AM
09-30-2018 10:37 PM - edited 09-30-2018 10:37 PM
Same issue..
Model - SM-R365
Software version - R365XXU2CRC7
10-02-2018 11:36 AM
+1 All sensors down. Gear Fit2 Pro
12-19-2018 05:22 AM - edited 12-19-2018 05:23 AM
From last 6 months my smart watch is just a watch, HR sensor, step count, wake up gesture is not working and without these sensors this smart watch is of no use.
Your forums are full of this issue, don't be ignorent, As what i think this is a permanent damage, either take full responsibility and refund your customers money or fix this issue.
I promise i will never use Samsung products again, I even warn others not to use your useless products, have some sense of responsibility and fix this issue, as soon as possible.
01-08-2019
08:22 PM
- last edited on
01-09-2019
09:31 AM
by
SamsungAl
Finally new updates !!!
But nothing changed, still same broken peace of garbage just like Samsung.
Guys, I suggest you to go for other options, like fitbit, fossil, even MI and lenovo watch will work better then Samsung, and never consider Samsung products again.
I give up !!!