I bough gear fit 2 pro from Samsung Shop Thailand since November. It's work properly until yesterday. While I running with gear fit, GPS not work so I reset gear. After reset It can not track step and HR but GPS still working. It has one more problem that it can't use motion to wake screen.
Software Version: R365XXU2BQJ4
Solved! Go to Solution.
I guess i wasted $150 of my own money to buy this piece of samsung. I didn't update it to the latest version of the health apps and it doesn't really work still. For Up Cooked Klap
From last 6 months my smart watch is just a watch, HR sensor, step count, wake up gesture is not working and without these sensors this smart watch is of no use.
Your forums are full of this issue, don't be ignorent, As what i think this is a permanent damage, either take full responsibility and refund your customers money or fix this issue.
I promise i will never use Samsung products again, I even warn others not to use your useless products, have some sense of responsibility and fix this issue, as soon as possible.
Finally new updates !!!
But nothing changed, still same broken peace of garbage just like Samsung.
Guys, I suggest you to go for other options, like fitbit, fossil, even MI and lenovo watch will work better then Samsung, and never consider Samsung products again.
I give up !!!