JUMP TO SOLUTION Solved

Original topic:

Gear s3 charging dock flashing green without watch attatched.

(Topic created: 03-19-2019 03:42 AM)
Jon_ham92
Constellation
Options
Gear and Gear Fit
A little backstory. So power went out the other day, a car hit a telephone pole around the block from me. My watch (gear s3 frontier) was on the charger at the time of the outage. Its plugged into power strip with a surge protector. Now, as soon as I plug my charger in it flashes green 3 times and goes completely off. This is before I even connect the watch to the charger. Watch is fine, but dead now since I cannot charge it. Does this mean the dock is fried?

1 Solution


Accepted Solutions
Solution
SamsungNik
Samsung Moderator
Samsung Moderator
Options
Gear and Gear Fit

It's entirely possible the dock is fried, however, you might qualify for a free of charge exchange of the dock. Mind shooting me a message here with the full model code and serial number?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

0 Likes
Reply
3 Replies
GreenHorn
Asteroid
Options
Gear and Gear Fit

Have same problem

userJMF0oZLb5X
Constellation
Options
Gear and Gear Fit

Might have short-circuited even with the surge protector

Solution
SamsungNik
Samsung Moderator
Samsung Moderator
Options
Gear and Gear Fit

It's entirely possible the dock is fried, however, you might qualify for a free of charge exchange of the dock. Mind shooting me a message here with the full model code and serial number?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

0 Likes
Reply