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Original topic:

Gear s3 wont turn on at all

(Topic created: 05-22-2018 07:24 AM)
userCZzPJqwU6b
Astronaut
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Gear and Gear Fit

There was an update when pressed to update it went dead and haven't been able to restart not even when I press the power button. I've tried holding not button down and nothing. Charging doc is flashing red when watch is supposed to charge. Pleas help.

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useryasVOlLJlg
Constellation
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Gear and Gear Fit

I still stand by my first post; I'm done with samsung's smartwatches.  However, right after i posted my last comment i did something and it may be working again; it's still on after a few minutes and i'm trying to update everything.  anyway, here's what i stumbled on.

 

Step 1)  I pressed the Home/Power button until the start-up screen came on.

Step 2)  then i kept pressing the Back button repeatedly (about 6 times).

 

Surprisingly, the stupid thing came to life.

userE5ciIuvzww
Constellation
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Gear and Gear Fit

You need to go work for Samsung,  I tried your fix.... it worked for me. Yay, thank you. 

BTW My battery life was 90% when I rebooted so battery was not my issue.

 

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user5zHYnYeSQh
Astronaut
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Gear and Gear Fit

The reboot  directions to not work.  Neither one of my  chargers light at all when I dock it.  What's next

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Gear and Gear Fit

Hey, I'm sorry to hear that you aren't able to reset your device. Have you already looked into your repair options as outlined above?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


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Gear and Gear Fit

Hey, I hope you are doing well, @user5zHYnYeSQh. Have you attempted to look into any of these repair options?

 

If you need help with anything else, please let us know and our community will be happy to help!


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


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userJ5SvRz9OmP
Constellation
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Gear and Gear Fit

Do you think that removing the battery and and then replacing with the same battery would be a fix as well ? Im just wondering if removing the power cell and then reinstalling lets the device reboot ?

 

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userBf14w2TmE4
Astronaut
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Gear and Gear Fit

All
I had the same problem. My watch, while in the charging cradle, would show a green light or 90%+ charged. I'd then take it off the cradle and the phone would immediately power down. Whenever I attempted to power it up, I'd see the 'rebooting' message then the phone would power down. I then left in the cradle, turn it on, and walked through the factory reset steps. Great, got that done, but the watch would still immediately turn off the second I'd take it off the charging cradle. I'm beyond the point of returning it and didn't get the insurance when I purchased the watch. I looked all over the place to find a place that would replace the battery, no dice.

So now I'm stuck with an expensive paper weight.

Then I stumbled across this youtube video: https://www.youtube.com/watch?v=eQfb52LQpPA. Ordered the battery and tools from everyone's favorite online retail store. Three days later, I have my tools and the battery. Followed the steps on the video and bamm!! I have a working watch again.

This is a quick teardown of the gear s3 frontier. Sorry about the angle of video.
usergy4pedURnL
Cosmic Ray
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Gear and Gear Fit

I can confirm that this works too. The random shutdown and refusing to boot is related to the battery going bad. Just finished replacing it today after buying the iFixit tool kit and the battery from Amazon. 

 

So glad it worked! Assuming that I already had the required tools and just needed to buy the battery, I saved over $80 for repair/maintenance cost that I would have to pay if I had sent my watch in for repair!

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user530wJR9Ki7
Constellation
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Gear and Gear Fit

I am having the same issue, my S3 Gear won't turn on. The battery shows 100% charged on the charger, and the charger has the green light.

I've tried all the above mentioned possible solutions and none of them have worked. Out of desperation, I decided to change the battery, hoping that would fix it, but no luck. The watch is doing the same exact thing. The new battery came charged at 65%, so I waited until it was charged at 100% but the watch won't power on. I bought the watch a year and half ago and paid over $300. I sure got a bad deal with this Samsung watch.

SamsungJoJo
Samsung Moderator
Samsung Moderator
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Gear and Gear Fit

@user530wJR9Ki7 Can you send a PM here with your model and serial number of the watch?

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