My watch won't show the rebooting menu
I'm sorry to hear that you've run into this difficulty with your Gear S3.
I would suggest attempting to hard reset your device, you can do this by following these steps:
- Back up data on the internal memory.
- Turn the Gear S3 off.
- Press and hold the Power key until REBOOTING displays at the bottom of the screen.
- Press the Power key repeatedly until the Select REBOOT MODE screen displays.
- Press the Power key to highlight ' Recovery'.
- Press and hold the Home key to select.
- Keep holding the Power key until the Gear S3 begins rebooting.
If this helps, please let us know!
I appreciate you taking the time to reach out to us about this, @Djseba.
If none of the above instructions work, please call 1-800-726-7864 or go to a walk-in service center.
If you need help with anything else, please let us know and our community will be happy to help!
I'm with you 100%! mine has been on the charger for months now, ever since that update that drained the battery before 8 AM. I thought I would try it again today and when i picked it off the charger i noticed the blinking red light. to my dismay the darn thing won't turn on at all like yours. i'm with you, samsung better answer up or i'm done with their watches. i'll go back to my timex. didn't really use the features anyway, and to pay $300 for something that didn't even last 1-1/2 years is b.s.!!!!!!!!!
I still stand by my first post; I'm done with samsung's smartwatches. However, right after i posted my last comment i did something and it may be working again; it's still on after a few minutes and i'm trying to update everything. anyway, here's what i stumbled on.
Step 1) I pressed the Home/Power button until the start-up screen came on.
Step 2) then i kept pressing the Back button repeatedly (about 6 times).
Surprisingly, the stupid thing came to life.
Hey, I'm sorry to hear that you aren't able to reset your device. Have you already looked into your repair options as outlined above?