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Constellation

Re: Gear s3 wont turn on at all

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My watch suddenly dies. Won't turn on. nothing works. I put it into the charging cradle and the light starts blinking red. I don't have the box, i bought it almost two years ago. What can i do?

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Constellation

Re: Gear s3 wont turn on at all

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I know it's been a long time since this post, but I've tried this and all other options I could find and my watch will onlky go to the original boot screen after doing any of these things. Is there anything else I can do?

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Samsung Moderator
Samsung Moderator

Re: Gear s3 wont turn on at all

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@Rob Delaporte just to clarify, your watch goes to the screen where it would want you to set the device up with your phone is that correct?


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Constellation

Re: Gear s3 wont turn on at all

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No, it onlky gets to the screen that says Samsung Galaxy S3 Classic.  The boot up screen.  Then it just stays there untill the battery completely dies. I can't even get it to tuen off.

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Samsung Moderator
Samsung Moderator

Re: Gear s3 wont turn on at all

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Can I please get your full model number and IMEI in a private message?


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Constellation

Re: Gear s3 wont turn on at all

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I have no way to get it because I can't get into the watch at all.  Where would I get that information other then the watch?

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Samsung Moderator
Samsung Moderator

Re: Gear s3 wont turn on at all

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We would recommend reaching out to your carrier for the information requested.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Constellation

Re: Gear s3 wont turn on at all

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My phone says that my watch is fully charged,yet it will not turn on! I tried all of the solutions listed to no avail. This is the first and worst issue that I've ever experience with a wearable!! 

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Samsung Moderator
Samsung Moderator

Re: Gear s3 wont turn on at all

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Hello there @usermPDkxZja4Y, could you send us a private message here with your full model code and IMEI/Serial number of the watch.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Constellation

Re: Gear s3 wont turn on at all

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Hi ,

 

I have the same issue. the watch was origianlly saying rebooting when on charger, no wont even come on.

 

This is really bad that everyone has the same issue and Samsung wont fix the issue.

 

I cant beelieve i have 7 phones in my immediate family that are samsungs. i will make sure this changes and will also be making a formal compalint to Samsung head office of the kind of service they are proving their customers

 

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