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02-07-2018 05:26 PM in
Gear and Gear FitThere was an update when pressed to update it went dead and haven't been able to restart not even when I press the power button. I've tried holding not button down and nothing. Charging doc is flashing red when watch is supposed to charge. Pleas help.
Solved! Go to Solution.

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02-09-2019 07:43 AM in
Gear and Gear FitHello there @usermPDkxZja4Y, could you send us a private message here with your full model code and IMEI/Serial number of the watch.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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02-10-2019 10:59 AM in
Gear and Gear FitHi ,
I have the same issue. the watch was origianlly saying rebooting when on charger, no wont even come on.
This is really bad that everyone has the same issue and Samsung wont fix the issue.
I cant beelieve i have 7 phones in my immediate family that are samsungs. i will make sure this changes and will also be making a formal compalint to Samsung head office of the kind of service they are proving their customers

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02-10-2019 11:16 AM in
Gear and Gear Fit
Hello,
I understand this can be frustrating. Can you provide me your full model code and serial number of your watch in a private message here?
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02-19-2019 12:18 PM in
Gear and Gear FitTrevor....how the .... can you do this if the watch wont turn on??? Really! Are you serious!!!!
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03-13-2019 10:19 PM in
Gear and Gear Fit- Mark as New
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03-15-2019 03:42 AM (Last edited 03-15-2019 03:55 AM ) in
Gear and Gear FitIf the device doesn't power on how can anyone follow these instructions?!?!?!?
Im having the same issue. Charger is blinking red, it will sometimes display the name of the watch but that's it. It fails to boot past that screen! It's frustrating to see that the "resolution" for us, is something that is not even applicable to our issues. It lets us know that you didn't fully read our issues and concerns. Definitely not feeling like a valued consumer. We need a REAL resolution. How can we accomplish that goal Samsung?!

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03-15-2019 10:44 AM in
Gear and Gear FitCould you send us a private message with your full model code and serial?
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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03-16-2019 07:55 PM in
Gear and Gear FitDidn't work for me

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03-17-2019 07:48 AM in
Gear and Gear FitCan you please send me a private message with your full model number and serial number?
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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03-23-2019 12:22 PM in
Gear and Gear FitI cannot follow these instructions since my Gear S3 won't start at all. It will not power on. Please provide a different solution.
