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Samsung Moderator
Samsung Moderator

Re: Gear s3 wont turn on at all

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Could you send us a private message with your full model code and serial?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Constellation

Re: Gear s3 wont turn on at all

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I Have same issue. But I found a way to turn on watch.  

 

1. Charge watch

 

2. Remove watch from charging tray.

 

3.  Place watch on charging tray again

4. When screen turns on and shows battery level, press and hold power button until watch turns on without removing wstch from charging tray. 

 

You may need to repeat process 2, 3, and 4  for a few times. 

 

Good luck!

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Astronaut

Re: Gear s3 wont turn on at all

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This solved it for me as well.

Thanks for the  solution bud. :-)



 

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Constellation

Re: Gear s3 wont turn on at all

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Happened to me also.  Just got mine last December of 2018 as a gift, so out of warranty.  I was able to turn it on, but all sensor gone( step count,  heart rate monitor...etc), it is basically just a watch.  Then after 2 days it went dead completely and can't turn it on again.  

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Constellation

Re: Gear s3 wont turn on at all

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I'm having the same problem. Will not charge, turn on, or boot. I have only had it just over a year. 

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Samsung Moderator
Samsung Moderator

Re: Gear s3 wont turn on at all

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Hey there!

Can you send us a private message with the below information here: http://bit.ly/2GH8URL

Model code:
Serial Number:


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Constellation

Re: Gear s3 wont turn on at all

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I am having the same issue. Tried all if the above. It showed some sign of life then nothing. 11 months old and this seems to be a very common issue!

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Astronaut

Re: Gear s3 wont turn on at all

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Thanks a million I just recovered my watch through this method. Great help !!

 

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Constellation

Re: Gear s3 wont turn on at all

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Trevor's solution worked for me!

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Asteroid

Re: Gear s3 wont turn on at all

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Screen turns off after rebooting logo, even if we keep pushing power button repeatedly. RIP gear s3 frontier after 1 year and 5 months

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