Gearfit 2 won't charge at all or turn on

[userqVlYJ9bKJx]

Hi, my gearfit 2 won't charge at all and the battery is dead, I don't even see the lightening bolt for even a second when charging, I've cleaned the contacts used 2 different chargers, also a laptop, and put tried holding the buttons down to reset, nothing has worked so far, any help resolving this would be much appreciated

[SamsungAdam · Accepted solution]

If your watch's battery is completely discharged, it will not power on. You'll need to charge it before turning it on. If the watch will not power on or if it doesn't seem to charge, the problem could be anything from the battery, connection, the charger, or the watch itself. Give this link a try: https://www.samsung.com/us/support/troubleshooting/TSG01003100/

If you are still experiencing these symptoms, I would recommend a service repair. Can you please provide me with the following information in a private message: http://bit.ly/2JH2rq2

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