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user974UUj1Y8D
Astronaut

Having a couple issues with my Samsung Galaxy Buds

Hello everyone, 

 

I've had a pair of Galaxy Buds that I LOVE. I use them with a Google Pixle 3. I'm having a couple of issues with them though because one headphone is always VERY quiet even when it's set to match device volume and now all of a sudden my holder wont charge my head phones and my charger also wont charge itself. I don't know what to do. Any help would be GREATLY appreciated 

1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: Having a couple issues with my Samsung Galaxy Buds

Hey there!

Thank you for reaching out for assistance.

Have you tried resetting the galaxy buds?

Here's a troubleshooting article for resetting the galaxy buds:  http://www.samsung.com/us/support/troubleshooting/TSG01111287/

I'd give these steps a try and keep me posted!


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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