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09-15-2022 07:05 PM (Last edited 12-04-2023 12:09 AM by SamsungChelsea ) in
Gear and Gear FitMy Samsung fit won't load it won't connect at all. I have downloaded every app you try to see if it needs a different one besides the wearable app but it doesn't work.
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09-22-2022 10:28 AM (Last edited 01-19-2023 11:01 AM by SamsungRei ) in
Gear and Gear FitThank you for reaching out. We can certainly understand your frustration with our Galaxy Fit not connecting to your device via the Galaxy wearables app. If your watch does not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up-to-date, but it may be necessary to reset the app and unpair your watch. Give this link a try for possible steps to resolve the connection symptoms you are experiencing: https://www.samsung.com/us/support/troubleshooting/TSG01003238/
If the troubleshooting is ineffective, we recommend taking a look at the newest Samsung Watches available, as the Galaxy Fit has reached the end of support. https://www.samsung.com/us/watches/
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09-15-2022 08:02 PM in
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09-22-2022 10:28 AM (Last edited 01-19-2023 11:01 AM by SamsungRei ) in
Gear and Gear FitThank you for reaching out. We can certainly understand your frustration with our Galaxy Fit not connecting to your device via the Galaxy wearables app. If your watch does not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up-to-date, but it may be necessary to reset the app and unpair your watch. Give this link a try for possible steps to resolve the connection symptoms you are experiencing: https://www.samsung.com/us/support/troubleshooting/TSG01003238/
If the troubleshooting is ineffective, we recommend taking a look at the newest Samsung Watches available, as the Galaxy Fit has reached the end of support. https://www.samsung.com/us/watches/