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How to register the Galaxy Buds?

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I received my S10+ yesterday as well as my Galaxy Buds; the phone is registered but how do I go about registering the buds? I entered the S/N on the actual case and not the number listed on the box and the Samsung website states the S/N is invalid. Are we unable to register products we receive free or for promotional purposes?

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Samsung Moderator
Samsung Moderator

Re: How to register the Galaxy Buds?

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Can I please have the full model number and serial number for the galaxy earbuds in private message?

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29 REPLIES 29
Samsung Moderator
Samsung Moderator

Re: How to register the Galaxy Buds?

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Can I please have the full model number and serial number for the galaxy earbuds in private message?

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Brandog_Medina
Constellation

Re: How to register the Galaxy Buds?

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Hey Adam could you help me out 

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user8Mv5CE90lE
Astronaut

Re: How to register the Galaxy Buds?

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This doesn't help anyone else

 

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userFnCcv1zQ8R
Constellation

Re: How to register the Galaxy Buds?

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Same issue here doesn't matter what number I put in it won't register. Can't find an answer from Google search either

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userG0hPDwIm6w
Constellation

Re: How to register the Galaxy Buds?

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I'm having the same issue with my Galaxy Buds and the Wireless Charger Duo, and that I actually paid for. I'm wondering if it's because it's not marked as delivered under the my orders tab. I just received them today.
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Samsung Moderator
Samsung Moderator

Re: How to register the Galaxy Buds?

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Hey there @userG0hPDwIm6w, I'd like to look into this for you would you mind sending me a private message here with your full model codes and the serial numbers?

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userJtzXweSakI
Constellation

Re: How to register the Galaxy Buds?

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I'm facing the same issue, please post if you find a solution, Thanks!
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Re: How to register the Galaxy Buds?

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I'm waiting a while before I try and register a second time.  With these being promotional I'm thinking we need to wait until everything at Samsung has been updated. 

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Tashala
Constellation

Re: How to register the Galaxy Buds?

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I'm having the same issue as well.

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