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Constellation

I can't get my Galaxy Buds to connect to Gear Fit to reset them and get them working properly again.

They play audio fine, but they stopped connecting automatically and will not connect to the Gear Fit app. It says both buds are disconnected, and I can try to tap 'connect', but it does nothing. I can go to the 'about earbuds' page, but there's no option to reset, only a button that says, 'update earbuds software'. I can click it, but then Gear Fit tells me I can only update them once both earbuds are connected. And because of aforementioned stubborn technology, I cannot connect them both. I feel like I'm in a sad paradox.

1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: I can't get my Galaxy Buds to connect to Gear Fit to reset them and get them working properly...

Can you connect them individually?

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