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userBNshHPDP8f
Constellation

Left Galaxy bud is not working

I didn't use my buds for a month or two due to travel. in the meantime I switched to a new phone and yesterday I set up my Buds with my new S10 and after less than a day the left earbud stopped working and there is exclamation mark when you look at the Galaxy Buds app. 
I have tried Pairing/Unpairing. Tried uninstalling the app + delete app data and Cache. I tried pairing to my macbook, none of these seem to work since only the right bud continue to work and the left one just doesn't work. 

Any help is appreciated.

Thank you!

2 REPLIES 2
userBNshHPDP8f
Constellation

Re: Left Galaxy bud is not working

Anyone else having the same issue and know a way to fix it? 

Thanks

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Honored Contributor

Re: Left Galaxy bud is not working


@userBNshHPDP8f wrote:

Anyone else having the same issue and know a way to fix it? 

Thanks


If you are sure that left earbud is sitting, touching the charging pins properly, but still doesn't work.  Contact Samsung Tech support https://www.samsung.com/us/support/


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