Level U Headset hard reset

[LeahTN79]

My headset has stopped charging and will not turn on. I've tried charging through different outlets and it's still dead in the water. I reached out to Samsung via chat and the guy I spoke to was less than helpful.  Is there a hard reset for the EO-BG920 headset or some other trick that might kickstart it? I've had these things barely six months, they've not suffered any damage, and don't even use them that often, so I'm not too pleased at the moment.

[knightsurgeon]

Have you given the troubleshooting steps given by @useropapfzrqOb a try?

[userHkbPa2H7S1]

I tried alot of them but none of them is working then i find this video which helped me alot to make it work properly.

You can also try this method to solve your problem..i hope it will work here is the link to the youtube video.

https://youtu.be/iKKl0CuKzms

[user3zN6KwEsju]

Please perform the following steps to reset level U headset with your Samsung device. • Make sure the headset is off. • Press and hold the volume key. Press and hold the power key. • Release both buttons. • Press the power button to turn on the headset again.

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@LeahTN79 wrote:

My headset has stopped charging and will not turn on. I've tried charging through different outlets and it's still dead in the water. I reached out to Samsung via chat and the guy I spoke to was less than helpful.  Is there a hard reset for the EO-BG920 headset or some other trick that might kickstart it? I've had these things barely six months, they've not suffered any damage, and don't even use them that often, so I'm not too pleased at the moment.

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@LeahTN79 wrote:

My headset has stopped charging and will not turn on. I've tried charging through different outlets and it's still dead in the water. I reached out to Samsung via chat and the guy I spoke to was less than helpful.  Is there a hard reset for the EO-BG920 headset or some other trick that might kickstart it? I've had these things barely six months, they've not suffered any damage, and don't even use them that often, so I'm not too pleased at the moment.

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@LeahTN79 wrote:

My headset has stopped charging and will not turn on. I've tried charging through different outlets and it's still dead in the water. I reached out to Samsung via chat and the guy I spoke to was less than helpful.  Is there a hard reset for the EO-BG920 headset or some other trick that might kickstart it? I've had these things barely six months, they've not suffered any damage, and don't even use them that often, so I'm not too pleased at the moment.

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@LeahTN79 wrote:

My headset has stopped charging and will not turn on. I've tried charging through different outlets and it's still dead in the water. I reached out to Samsung via chat and the guy I spoke to was less than helpful.  Is there a hard reset for the EO-BG920 headset or some other trick that might kickstart it? I've had these things barely six months, they've not suffered any damage, and don't even use them that often, so I'm not too pleased at the moment.

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