My headset has stopped charging and will not turn on. I've tried charging through different outlets and it's still dead in the water. I reached out to Samsung via chat and the guy I spoke to was less than helpful. Is there a hard reset for the EO-BG920 headset or some other trick that might kickstart it? I've had these things barely six months, they've not suffered any damage, and don't even use them that often, so I'm not too pleased at the moment.
Good morning, I am also having the same issue. I have A samsung S7 edge and Samsung Level Active Bluetooth Fitness Earbuds that I purchased about 3 months ago and they have been working wonderfully well until this morning. It was connected fine then disconnected it because I was going to charge the earbuds then after they were charged I try to reconnect them but they would not. I have tried the reset option listed on here with the volume and power button but it does not work. Not only can it not pair but it does not come up at all when I do a scan. Please help!
I use an iPhone with the device. I’m not sure that option is available. On normal days when it works, it vibrates and the light stays on to show it as ready to pair. Now it doesn’t do that
Hi, I posted on here earlier and did some more research and found this which resolved my issue. Hopefully it helps you as well.
Hold down the "Talk" button on the Samsung Bluetooth headset until that button is solid and not flashing, which should take roughly three seconds. This places yourheadset in Pairing mode. Hold down both of the volume buttons on the Samsung Bluetooth headset.
I have the same issue. what i did is, press the speak or answer button long for about 3 - 5 seconds while it is turn on and led light was blue and red alternately then switch off. Switch on again and it's working fine.
