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Astronaut

Re: My Gear Fit 2 doesn't appear to be charging and won't turn on

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Mine has been doing the same thing. It is not paired with any other devices. What can I do now? Model SM-R360

 

 

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Astronaut

Re: My Gear Fit 2 doesn't appear to be charging and won't turn on

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How do you "unpair" them?

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Constellation

Re: My Gear Fit 2 doesn't appear to be charging and won't turn on

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My Gear Fit 2 is exactly 1 year old. As of today it will not charge. I have paired and unpaired it several times. I factory reset it twice. It is now down to less than 5% battery life. This is ridiculous. I may have to go back to a Fit bit. 

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Astronaut

Re: My Gear Fit 2 doesn't appear to be charging and won't turn on

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I'm having the same problems as those above, and I've tried everything you suggested above. 

 

My model number: SM-R3600DAAXAR

SKU: SMR3600DAAG

Serial No: R5AH5017WJY 

 

Is there a way to get a new one?

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Constellation

Re: My Gear Fit 2 doesn't appear to be charging and won't turn on

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I wish I knew.  My gear fit 2 wont turn okn and won't charge, nothing works, it's essentially a $150 piece of trash.  Samsung should offer some resolution to this all too common problem, yet I have heard nothing that has helped me thus far. 

 

--Very Disappointed and i am not going to purchase any more Samsung products

 

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Constellation

Re: My Gear Fit 2 doesn't appear to be charging and won't turn on

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Thank you! Unpairing and pairing again worked perfectly.
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Constellation

Re: My Gear Fit 2 doesn't appear to be charging and won't turn on

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As the device cannot be charged it also cannot be paired so this advice makes no sense. I am experiencing the exact issue & have tried all recommended solutions as well without any resolution.

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Constellation

Re: My Gear Fit 2 doesn't appear to be charging and won't turn on

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Hi mine is doing the exact same thing. Have tried the recommendations given.. 

Model SM-R360

FCC ID - A3LSMR360

S/N - <Hidden> 

 

Charging dock

Ep-YB360

S/N -<Hidden>

 

Look forward to response..please email me on troyandbec@outlook.com

Thankyou

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Supernova

Re: My Gear Fit 2 doesn't appear to be charging and won't turn on

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I am sorry to hear this. Just to confirm, did you try cleaning the charging port on the device as well as the charger? 

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Constellation

Re: My Gear Fit 2 doesn't appear to be charging and won't turn on

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Yes
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