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Constellation

One of Galaxy Buds not working after update.

Received Samsung Buds together with Note 10+, a new fast charge on 8/23. The buds worked perfectly and loved them. I am a long term Apple user, just switched to Samsung and happy with the Samsung equipments. Unfortunately my happiness did not last long. A day later, after a Samsung Wearable update, a right bud stopped working. Tried everything suggested on this forum and nothing worked. In addition, I cannot register my new fast charge since s/n is unfound and suggested that it was bought from overseas. I live in US and and got it from Samsung.

I am frustrated and unhappy.

1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: One of Galaxy Buds not working after update.

Thank you for reaching out. Can I please have the full model number and serial number for your Galaxy buds and Fast charger in a private message: http://bit.ly/2JH2rq2

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