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Original topic:

Paid watch face disappeared after reset with new phone.

(Topic created: 10-18-2019 12:51 PM)
userTfK0jCtF4H
Constellation
Options
Gear and Gear Fit

Hi! 

 

Need some help with my Gear Sport 2.

I had a problem with my phone so yesterday I just got my new S8 plus. During the watch reset I have lost all my watch faces, both free and purchased..

I checked My Page,, the receipt is there, but I can't get the watch faces back.

Any ideas?  I had one watch face that costed me almost $2 and I only had it for 3 weeks! Thanks 

2 Replies
Solution
LongHiker
Epic Samsung Care Ambassador
Options
Gear and Gear Fit

On My page, click All. Then click on Watch. Find the watch face and click the download icon on the right. 

userTfK0jCtF4H
Constellation
Options
Gear and Gear Fit

\o/ It worked! Thanks, I got everything back. 

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