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userdK0albbiXS
Asteroid

Right ear not charging

I have the samsung gear x from costco and it recently stopped charimg the right earbud. I tried to reset it but still no luck. After a few hours of charing still not working. Ive also tried pair it to a different phone but now it does not pair at all.

7 REPLIES 7
Dimi
Asteroid

Re: Right ear not charging

Go to a store, and ask for replacement or to be fixed. 🙂

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userdK0albbiXS
Asteroid

Re: Right ear not charging

I bought them from costco. They dont do replacements for electronics. They tell you to call samsung. 

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Dimi
Asteroid

Re: Right ear not charging

I ment to go to samsung store, I said it in another way..

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Dimi
Asteroid

Re: Right ear not charging

Sorry for the mistake

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userdK0albbiXS
Asteroid

Re: Right ear not charging

No problem. We dont have a samsung store where i live. I hope maybe a samsung moderator could help.@ samsung 

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Honored Contributor

Re: Right ear not charging


@userdK0albbiXS wrote:

No problem. We dont have a samsung store where i live. I hope maybe a samsung moderator could help.@ samsung 


@userdK0albbiXS 

 

Check to see if charging pins in the case and on the ear bud look normal and clean.

To contact Samsung Tech support:

https://www.samsung.com/us/support/contact/


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Highlighted
Samsung Moderator
Samsung Moderator

Re: Right ear not charging

@userdK0albbiXS I would be happy to assist you further. Are you using the original charger that came with the Gear IconX?

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