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userYJa63RgQ4i
Constellation

Right earbud extremely quite

I recieved my buds when I purchased my S10 and have not had any problems until now. The right bud is extremely quite. Touch pad works just fine to pause, advance and/or go back songs but volume is near none. I have unpaired and repaired, uninstalled wearable app and nothing is working. Please advise on a fix.

3 REPLIES 3
Samsung Moderator
Samsung Moderator

Re: Right earbud extremely quite

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userYJa63RgQ4i
Constellation

Re: Right earbud extremely quite

@SamsungAdam I already tried that link and it was a no go. Left bud is loud as can be but the right is not.

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Samsung Moderator
Samsung Moderator

Re: Right earbud extremely quite

Thank you for that information. I would recommend an accessory exchange. Can I please have your full model number and serial number in a private message: http://bit.ly/2JH2rq2

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