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Samsung Moderator
Samsung Moderator

Re: Galaxy Buds Right Earbud Quiet

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Give this link a try: http://www.samsung.com/us/support/troubleshooting/TSG01200803/


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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MattCeeEl
Asteroid

Re: Galaxy Buds Right Earbud Quiet

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I went through all of that with no change in the issue, any other steps?

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Samsung Moderator
Samsung Moderator

Re: Galaxy Buds Right Earbud Quiet

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Do you have the dynamic equalizer turned on in the settings on your Galaxy wearable app?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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MattCeeEl
Asteroid

Re: Galaxy Buds Right Earbud Quiet

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Yes, I noticed a change in the left earbud but nothing for the right.

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Samsung Moderator
Samsung Moderator

Re: Galaxy Buds Right Earbud Quiet

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Can I please have your full model number and serial number in a private message: http://bit.ly/2JH2rq2


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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linkboy
Asteroid

Galaxy buds- Right earbud quiet

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Hello, I was listening to my earbuds today and the right earbud got super quiet, almost to the point where I couldn't hear it. It sounds like it's super tinny.

 

The left earbud works perfectly fine. They have not gotten wet at all.

 

I have the volume on my Note 8 turned up to max and the volume on the earbuds is up to max as well (via holding the touchpad).

 

I've done a reset on my buds and the right one is still super quiet. 

 

Does anyone know what the issue could be and how to fix it?

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Samsung Moderator
Samsung Moderator

Re: Galaxy buds- Right earbud quiet

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@userZ87buFru3a Can you provide me with the model number of your galaxy buds?

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linkboy
Asteroid

Re: Galaxy buds- Right earbud quiet

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The model number on the case says SM-R170.

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user3M2ivfML2Q
Constellation

Re: Galaxy buds- Right earbud quiet

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Hi, i have the same problem


@SamsungQue wrote:

@userZ87buFru3a Can you provide me with the model number of your galaxy buds?


 

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userdTprtEjsms
Asteroid

Re: Galaxy buds- Right earbud quiet

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Hi I also have the same problem

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