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user0VB8FkYMgB
Asteroid

S3 Classic won't get past accept privacy policy

I got my new Samsung Note 10 yesterday and proceeded to unlock it from my SO. When setting up the S3 it said it's locked and I'll have to sign in using my Galaxy Wearable app.

I signed in w my Samsung account but it keeps saying that the unlock failed and to try again. I see that this is a common issue on the internet.

Can someone please tell me how to fix this? My watch is unusable

3 REPLIES 3
Samsung Moderator
Samsung Moderator

Re: S3 Classic won't get past accept privacy policy

Have you tried removing the wearables app, re-adding it and trying again this way?

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user0VB8FkYMgB
Asteroid

Re: S3 Classic won't get past accept privacy policy

Hello. This did not work. I uninstalled the Wearable app, restarted my phone and installed again. No matter how I log in to my Samsung account it says unlocking failed. Please help

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Samsung Moderator
Samsung Moderator

Re: S3 Classic won't get past accept privacy policy

Was this device purchased in the U.S.? Have you updated your devices recently? You can also try signing out of your Samsung account and re-adding it as well.

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