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Constellation

Samsug Galaxy Gear Fit 2 Problem With Charging

 

Put gear fit on charge, and that's it. What's the problem?20201014_223409.jpg

 

3 REPLIES 3
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Samsung Moderator
Samsung Moderator

Re: Samsug Galaxy Gear Fit 2 Problem With Charging

Hello!

 

Thank you for reaching out. Are you able to test charging the device on another charger or wireless charging dock? Are you able to power on the device and reset it? 

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Constellation

Re: Samsug Galaxy Gear Fit 2 Problem With Charging

yes I tried to turn it on, but turned on but says that "the remaining battery should cool down" after cooling down the same problem

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Samsung Moderator
Samsung Moderator

Re: Samsug Galaxy Gear Fit 2 Problem With Charging

In this case, I would recommend getting your device in the hands of our technicians to evaluate and repair your symptom. I would be happy to look into service options for you. Could you please provide me with the model and serial number for your device in a private message? https://bit.ly/2SUXRar  

 

Thank you

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