Thank you for reaching out. Are you able to test charging the device on another charger or wireless charging dock? Are you able to power on the device and reset it?
In this case, I would recommend getting your device in the hands of our technicians to evaluate and repair your symptom. I would be happy to look into service options for you. Could you please provide me with the model and serial number for your device in a private message? https://bit.ly/2SUXRar