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Samsung Accessory Service Transferring file please wait

(Topic created: 04-09-2019 11:19 AM)
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Mantas89
Asteroid
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Gear and Gear Fit

Hi,

I have Samsung S8+ and Gear S3 Frontier.  I have an issue when I have a working connection between these my items:

After a new android update on mine S8+ I started to get a notification which I cannot turn off. And I do not know what it is trying to do. The notification is not a big deal, but I notice that what my phone and watch discharges very fast. Before my watch takes around 3days, now just a 12h...

 

"Samsung Accessory Service Transferring file please wait"

2019-04-04 21.33.55.jpg

54 Replies
SamsungJoJo
Samsung Moderator
Samsung Moderator
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Gear and Gear Fit

Hello, Try going into your settings > apps > samsung accessory service > force stop > storage > clear cache. See if that makes the notification disappear.

Mantas89
Asteroid
Options
Gear and Gear Fit
I tried this. Also tried to uninstall and when I opened Samsung Gear app it were downloaded again with the same issue.
SamsungJoJo
Samsung Moderator
Samsung Moderator
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Gear and Gear Fit

Are you trying to connect any other accessories other than your watch to your device at the same time?

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Mantas89
Asteroid
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Gear and Gear Fit

No, just Samsung Gear S3. When I turn off bluetooth on my watch, I do not see this message.

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Swaddlep
Astronaut
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Gear and Gear Fit

I have the same issue on Gear s2 with S9+, this happen after the latest software update to phone.

 

Paul 

userHPZ8kzzOXX
Asteroid
Options
Gear and Gear Fit

I have the same issue with an att galaxy s7 edge and Gear S2.   It started last week when I updated and drains both the watch and phone battery.  The watch get very hot and drains within 60 minutes.   Once I disconnect the wtach from phone, the battery drain stops and the Gear S2 cools down.   

SamsungAdam
Samsung Moderator
Samsung Moderator
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Gear and Gear Fit

Are you using the galaxy wearable app on your device? Is this the app you installed on your device: https://play.google.com/store/apps/details?id=com.samsung.accessory&hl=en_US 


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Mantas89
Asteroid
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Gear and Gear Fit

It looks like this app, but for me it were installed automatically when I installed Samsung Gear and connected to my watch. Now when I'm opening this link ot is showing that this app is not compatible with my device.

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Mantas89
Asteroid
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Gear and Gear Fit

I notice one thing, when I use a connection over Wifi and Bluetooth are turned off on my watch. This notification does not appear. And the battery is not draining.

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