@usernS56jY4Tq5 Thank you for updating us!
I would like to offer service for your device, in order for us to proceed we will need to collect the below information for the service.
First and Last Name
Full Property Address (Not a P.O. Box)
Alternative contact number
15 Digit IMEI Number
Can you send me a private message here with the above information here: http://bit.ly/2GH8URL
Same thing on my S3 Classic. It was starting act up when using the Map My Run app. So I did a factory reset. Watch connects to my Samsung account, it will not connect to my phone. I've only had one Samsung account and my current phone is the only one the watch has ever been connected to. My watch works excellent in the standalone mode. Just won't connect to my phone. So I sent my watch in to get it unlocked at Samsung. They will not unlock it unless they can put in a new PBA. The Samsung service department is a total joke. Why would I need new parts for a perfectly operational watch? Huh, a mystery. All I wanted is for them to unlock the watch, not rebuild me a new one. I wish I knew more about how to start a class action lawsuit. With 11 pages of frustrated customers, one would probably have a case. If anyone else out there is thinking about starting one, count me in. <edit>
Same issue here with SM-R765T. The message keeps coming up and it tells you to go to the link to read and accept but there is NO place in your samsung account to accept anything. Reset does not help. Once cleard it will come back again and again.
You should be able to create a Samsung account through our website and once you sign into it, it shouldn't happen anymore. Once you've done this let me know how that works out for you! As always, thanks for your patience in this matter. We really appreciate it!