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userRyXxowJrsg
Constellation

Re: e Re: Samsung Account Terms and Conditions Notification Keeps Notifying me on my S3 Frontier

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I have the same problem with my Galaxy Watch. Really annoying, should has to be done ASAP to fix this!

 

@userj8PCRmd2Nu I guess you did not use an iOs device? I tried with my iPhone but after opening "About watch", I can see my Samsung account but cannot access it in any way (I try to click on it but nothing happens). I already tried to reset the watch as well, but nothing seems to be working... 

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userIhKU9M8kFW
Constellation

Re: Samsung Account Terms and Conditions Notification Keeps Notifying me on my S3 Frontier

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@SamsungAaron 

I think I may have solved the problem even though it has not been 24 hours yet  plus I have been away from my phone a few times in the past 4 hours, so I am still testing. Delete the gear wearable app on your phone. Just wait for a few minutes as it has to uninstall everything including plugins. Then reinstall the same app and start all over again.

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userIhKU9M8kFW
Constellation

Re: Samsung Account Terms and Conditions Notification Keeps Notifying me on my S3 Frontier

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I am the one who said to delete the gear wearable app on your phone. It has been 24 hours since i have done this and received no more messages. Normally I would have gotten at least 4 messages by now. I can confirm to delete the app.
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usernS56jY4Tq5
Constellation

Re: Samsung Account Terms and Conditions Notification Keeps Notifying me on my S3 Frontier

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I got my samsung watch yesterday and this message KEEPS appearing, despite me turning off notifications, logging in then out, reading the poxy T&C!! 

Nothing I try is working, to the point i am ready to return the watch already!

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Samsung Moderator
Samsung Moderator

Re: Samsung Account Terms and Conditions Notification Keeps Notifying me on my S3 Frontier

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@usernS56jY4Tq5 What is the exact message that you are receiving? Have you tried restarting the watch to see if this resolves the issue?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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usernS56jY4Tq5
Constellation

Re: Samsung Account Terms and Conditions Notification Keeps Notifying me on my S3 Frontier

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Its telling me to click the link to read the updated T&C and privacy policy.....which I have now done 28 times today alone!!!!!!!!

I have restarted everything and everything!

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Samsung Moderator
Samsung Moderator

Re: Samsung Account Terms and Conditions Notification Keeps Notifying me on my S3 Frontier

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@usernS56jY4Tq5 Thanks for reaching out, Have you attempted to sign in and out of your Samsung account and accept the terms again?

Just to confirm, did you restart or reset the device to factory settings?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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usernS56jY4Tq5
Constellation

Re: Samsung Account Terms and Conditions Notification Keeps Notifying me on my S3 Frontier

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Yep, signed in and out, deleted and reinstalled, reset, resarted and restored....nothing works!! 

I get the notification AT LEAST 8 times an hour!!

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Samsung Moderator
Samsung Moderator

Re: Samsung Account Terms and Conditions Notification Keeps Notifying me on my S3 Frontier

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@usernS56jY4Tq5 Thank you for updating us!

I would like to offer service for your device, in order for us to proceed we will need to collect the below information for the service.

First and Last Name
Full Property Address (Not a P.O. Box)
Email address
Phone number
Alternative contact number
15 Digit IMEI Number
Model Number


Can you send me a private message here with the above information here: http://bit.ly/2GH8URL


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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usernS56jY4Tq5
Constellation

Re: Samsung Account Terms and Conditions Notification Keeps Notifying me on my S3 Frontier

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I sent this info as requested 3 hours ago, and in that time, ive had the notification pop up another 19 times!!! 

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