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user5lCvmufURu
Constellation

Re: Samsung Account Terms and Conditions Notification Keeps Notifying me on my S3 Frontier

Same issue here with SM-R765T. The message keeps coming up and it tells you to go to the link to read and accept but there  is NO place in your samsung account to accept anything. Reset does not help. Once cleard it will come back again and again.

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Re: Samsung Account Terms and Conditions Notification Keeps Notifying me on my S3 Frontier

Hi, @user5lCvmufURu. were you able to try the steps above? 

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user5lCvmufURu
Constellation

Re: Samsung Account Terms and Conditions Notification Keeps Notifying me on my S3 Frontier


@SamsungAaronwrote:

Hi, @user5lCvmufURu. were you able to try the steps above? 


No as i'm using my gear with a LG phone and there's no Samsung Account app

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user5lCvmufURu
Constellation

Re: Samsung Account Terms and Conditions Notification Keeps Notifying me on my S3 Frontier

I guess another annoying thing to live with on the Gear S3

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SamsungIssac
Cosmic Ray

Re: Samsung Account Terms and Conditions Notification Keeps Notifying me on my S3 Frontier

@user5lCvmufURu

 

You should be able to create a Samsung account through our website and once you sign into it, it shouldn't happen anymore. Once you've done this let me know how that works out for you! As always, thanks for your patience in this matter. We really appreciate it! 

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SamsungIssac
Cosmic Ray

Re: Samsung Account Terms and Conditions Notification Keeps Notifying me on my S3 Frontier

@user5lCvmufURu

 

The only ways we found to recreate it was with non-Samsung devices paired with the gear, or not having a Samsung account signed into the gear. As always thanks for your patience! 

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user5lCvmufURu
Constellation

Re: Samsung Account Terms and Conditions Notification Keeps Notifying me on my S3 Frontier


@SamsungIssacwrote:

@user5lCvmufURu

 

The only ways we found to recreate it was with non-Samsung devices paired with the gear, or not having a Samsung account signed into the gear. As always thanks for your patience! 


I am using it with a LG phone. I signed in online and this time actually got a notice of changed terms and acknowledged them but the notification still persists no matter how many time i clear it on the Gear. It seems that everytime it reconnects via bluetooth the notification instantly comes back.

So since you were also able to recreate it, is there a solution or are we sol?

 

Thanks

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SamsungIssac
Cosmic Ray

Re: Samsung Account Terms and Conditions Notification Keeps Notifying me on my S3 Frontier

@user5lCvmufURu

 

We have not found a solution as of yet. You may have to wait for an update on our side before it is able to be fixed. It could also be an incompatibility on LG's side. This is purely up for speculation at the moment. We appreciate your patience. 

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user5lCvmufURu
Constellation

Re: Samsung Account Terms and Conditions Notification Keeps Notifying me on my S3 Frontier


@SamsungIssacwrote:

@user5lCvmufURu

 

We have not found a solution as of yet. You may have to wait for an update on our side before it is able to be fixed. It could also be an incompatibility on LG's side. This is purely up for speculation at the moment. We appreciate your patience. 


Pretty sure it's not an LG thing as the op of this thread has an Samsung S8. So please add it to the list of issues and hopefully it will be resolved. Thanks

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SamsungIssac
Cosmic Ray

Re: Samsung Account Terms and Conditions Notification Keeps Notifying me on my S3 Frontier

@user5lCvmufURu

 

In his specific situation, it may be an incompatibility with LG's side. But I understand what you mean. I apologize for the confusion. 

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