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Constellation

Samsung Buds case not charging

I've had the buds for about 2 months now and never had a problem with it until now. It completely refussed to charge.  So I haven't been able to use the buds for a week. Whenever I plug it in no LED light comes on. Ive used several chargers and still nothing. Is the case broken or bad, how do I fix it? Also I tried resetting and using different chargers NOTHING seems to work

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Samsung Moderator
Samsung Moderator

Re: Samsung Buds case not charging

Thank you for reaching out. I would recommend an accessory exchange for the symptoms you are experiencing. Can I please have your full model number and serial number in a private message: http://bit.ly/2JH2rq2

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