My Samsung gear 2 was given to me as a gift graduation. I wore it for a few month and one day, the back chip that holds the watch band in snapped off. At first I thought it was the band that needed replaced. But after looking at it again, the back of the watch is broken. I think this has to be a defect. I wasn't doing any physical activity at the time when it broke. I'm not typically rough on my things. I have a desk job and go jogging occasionaly. I was using it more to track my sleep. I couldn't believe how cheaply made it was.
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Typically repairs would be recommended. If the watch is out of warranty, the out of warranty fees would apply.