JUMP TO SOLUTION Solved

Original topic:

Samsung Gear S2 Charger Caught Fire

(Topic created: 12-08-2021 07:09 AM)
usertiXMZFwtcv
Constellation
Options
Gear and Gear Fit

My Samsung S2 Gear Charger and connected port caught fire and also ruined my new furniture. Does anyone know my options and what steps to take next? This could have been so much worse, but thank goodness we were home.  

 PXL_20211208_145900696.jpg

0 Likes

1 Solution


Accepted Solutions
Solution
SamsungRei
Samsung Moderator
Samsung Moderator
Options
Gear and Gear Fit

Hello, I certainly understand the concern with the charger catching fire! I would like to get this over to our specialty team so they may look into this further for you. Please send a private message with the following information: http://bit.ly/2XERsky If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.

 

Full name:
Complete physical address:
Contact phone number:
Alternate phone number:
Email address:
Model Code of the watch:
Serial number or IMEI number of the watch:
 



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

0 Likes
2 Replies
Solution
SamsungRei
Samsung Moderator
Samsung Moderator
Options
Gear and Gear Fit

Hello, I certainly understand the concern with the charger catching fire! I would like to get this over to our specialty team so they may look into this further for you. Please send a private message with the following information: http://bit.ly/2XERsky If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.

 

Full name:
Complete physical address:
Contact phone number:
Alternate phone number:
Email address:
Model Code of the watch:
Serial number or IMEI number of the watch:
 



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes
usertiXMZFwtcv
Constellation
Options
Gear and Gear Fit

Sent. Thank you!