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Supernova

Re: Samsung Gear S2 fast battery drain

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@Christian_D: Do you have any unused apps open in the background on the Gear itself?

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Asteroid

Re: Samsung Gear S2 fast battery drain

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@SamsungMichelle  : No Ma'am I do not.  For that whole day, I was very careful to keep the watch as unused as possible.   I turned the watch on in the morning after charging all night.   Powered the watch on, put it on my wrist.  Went to work.  I never 'used' the watch for anything other than a watch.   Did not open any apps, did not reply to any texts from the watch.   So the only apps that were running were apps that start automatically.   I even made sure, after the 2nd time the watch got hot by itself to use the blue close all apps button, which was empty, but I checked anyway.

 

Again, let me just say this for the 10th time.  The watch GETS HOT on my wrist for no reason at all.   I will be working at my desk, and the watch will just start to get warm.  It will stay warm for a few minutes then start to cool off.   In that time, the watch will lose 20+% of battery life.  This usually lasts maybe 5 - 10 minutes.   Now, here is the interesting bit... if I do not WEAR the watch... it will sit on my nightstand, powered on, for a few days.  Put as soon as the watch is 'worn' or 'moves' it decides to only last 8 - 10 hours max.

 

There in lies the kicker... Why when the watch is worn, and not being utilized for anything other than a time peice... does it get hot by itself, and drain the battery in just a few hours.   Seroiusly.. I will send you the watch.. You wear it for a day or two, and you will be just as baffeled as I am.

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Samsung Moderator
Samsung Moderator

Re: Samsung Gear S2 fast battery drain

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Is your device connected to a phone?

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Asteroid

Re: Samsung Gear S2 fast battery drain

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@SamsungLarryK : yes sir it is... a Galaxy Note 4.   So... Lets talk about that for a few minutes... 

 

First off... Removed the Gear app from the phone.  Reinstalled gear app, Re-synced watch.  No good.. still drains.  Cleared cache and data on Shealth app on the phone, cleared data and cache on the gear app.   No good.   Still drains.  

 

In a fit of blind hope.. Factory reset the phone... Because.. the PHONE would be draining the battery on a watch.. because that makes perfect sense.. ... No.. but hey.. lets try anyway..  Redownloaded the gear app.. resynced watch.. Still not good.

 

Because you guys will probably ask ... 

Galaxy wearable app installed on phone - version 2.2.21.18080361

Gear S Plug in app - Version 2.2003.18083051

Samsung Health app - Version 6.0.0.085

Phone - Samsung Note 4 - SM-N910A

Android version 6.0.1

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Samsung Moderator
Samsung Moderator

Re: Samsung Gear S2 fast battery drain

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Can I get you to send me your full model code and serial number for your gear via private message?

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Asteroid

Re: Samsung Gear S2 fast battery drain

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Sent.  I have been struggling with this for months.  Havent worn the watch.. for months.  Just with tons of other people on this board.  This started after an update to the watch.  I dont remember which one it was exactly.   There were one or two odd occasions when I first got the watch that it would drain quickly.  But that would be maybe once a month, if even that.   Then there was an update, which usually we get excited for new updates, features, etc..  And within 2 days of the update, the watch started acting up... Pretty sure I posted on this forum with in a couple of days or a week of it happening.  That post was on ‎02-12-2018 @08:23 AM..   So take a couple of weeks prior to that.   

 

Now.. Since then.. I think there was another update.  But the one in mid to late January is the one that killed the watch.

 

And the update since then did nothing to address the problem.  

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Astronaut

Re: Samsung Gear S2 fast battery drain January 2017

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this started happening to me as well. My NFC turned on. That drains the battery so fast! And it will turn on automatically if the back button is bumped. Only if Samsung pay is installed. 

Hope this helps! 

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Asteroid

Re: Samsung Gear S2 fast battery drain January 2017

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next update...

thought it would finished, as battery runned more then 4 days on a charge (see my previous post). Disappointment: the next run after full charge gave a really bad cycle again; just 13 hours before warning low battery...

Recharged overnight once more to full and monitored progress; after 11 hours it consumed 29%, while almost all notifications were disabled...

Next (rigorous) step: uninstalled gear manager, & uninstalled Goproviders & SAproviders as they are used by the gear manager....

Then re-installed gear manager, which engaged re-installation of Goproviders & SAproviders, reinitialized my watch (as that was triggered by gear manager); setup only minimal notifications (12, among it email/gmail/messaging/phone incoming & missed calls), noted down time and battery status -71%.

See what the result will be...

 

robinhood282

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Honored Contributor

Re: Samsung Gear S2 fast battery drain January 2017

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@userqsBYnQI85k

Thanks for the update! Hopefully things will be more evened out now.  Keep us posted though.  Smiley Happy


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Constellation

Re: Samsung Gear S2 fast battery drain January 2017

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I have the same problem. It seems the solution is to not use any of the app . I already have it at 30% illumination. What a disappointment.! Might stop using it and go back to regular watch. 

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